Sales & Customer Experience Specialist

We're on the lookout for a dynamic, enthusiastic, and customer-focused individual to join our team as a Sales & Customer Experience Specialist at Alsco Uniforms/Fresh & Clean, the global service leader and market pioneer in New Zealand! Alsco Uniforms is a global company and leader in textile rental services worldwide. Fresh & Clean is NZ's leader in commercial hygiene services and consumables.

As a Sales Customer Experience Specialist, you'll play a key role in nurturing and growing our existing customer relationships - No cold-calling! You'll be engaging with customers who already know and trust our services. Your goal is to identify new business needs, upsell relevant solutions, expand accounts, and maintain excellent service. Your primary objective will be growth and retention.

This role allows you to build existing connections, reconnect with valued customers, and proactively uncover opportunities to offer personalized solutions over the phone or via email. If you thrive on fostering meaningful relationships and turning interest into long-term partnerships, we'd love to have you on board!

What we offer:

• Monthly Team Culture days, where you get to be a part of exciting internal and external events with your colleagues
• Permanent, full-time role (Monday to Friday 8.00 am - 4.30 pm - early start, early finish)
• Centrally located in Kingsland - convenient access to public transportation, cafes, and other amenities.
• We provide a comprehensive training program to equip you with all the skills and knowledge you'll need to excel in this role
• Potential for career progression within a global company
• Competitive hourly rate, with additional earning potential through monthly commissions
• PERKS, Major discounts on our consumable products!

We are looking for:

• You have a strong focus on teamwork and value a positive attitude,
• You will be reliable, have a strong work ethic, and the desire to succeed
• Sales experience is advantageous, if you have experience in a contact center environment or have dealt with customers over the phone, you'll have a head start!
• Proficient in Microsoft Suite
• Excellent communicator with strong interpersonal skills.
• With a strong capacity for multi-tasking, you will excel in our dynamic, target-oriented environment. You will perform your duties with a sense of urgency.
• Polite and professional phone manner with an ability to establish & maintain relationships.

If you are interested in sales and are committed to providing a high-quality customer experience, this position could be for you!

With a Contact Centre like no other, our small team is highly motivated, resilient, and committed to achieving excellent results. We genuinely believe in our people and their potential to shine - come join a stable global company that invests in its employees.

If you're ready to kickstart your career in sales and customer experience with a company that values and invests in its employees - Ready to take the leap and join our vibrant team? Apply today!

To be eligible for this role, you must be a New Zealand citizen or Resident and pass both Police and pre-employment medical checks. Alsco Uniforms NZ are committed to Diversity, Equity and Inclusion. Growing, maintaining and promoting a diverse team is a priority for us. If you need assistance with your application or navigating our website, we encourage you to reach out.